DELIVERY AND RETURNS

 

DELIVERY

All orders will be shipped special delivery within 3 working days of your purchase. You will receive an email notification to confirm your order has been dispatched, if you require a tracking number please contact clientservices@danielwfletcher.com.

UK orders: Delivered between 9am-5pm, Monday to Friday.  FREE OF CHARGE

International Orders: Delivery between 9am-5pm, Monday to Friday.  £15

International customers please note: If you order products for delivery outside the EU, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information and an estimate of their cost before placing your order.

 

RETURNS

If you are in anyway unsatisfied with your full price purchase you can return your order for an exchange or a full refund within 14 days. 

Please note we do not accept returns or exchanges on sale items.

Please email: clientservices@danielwfletcher.com to arrange shipment for any returns and to check availability of stock if you are seeking an exchange. 

You must use a tracked delivery service to ensure easy confirmation of receipt. Refunds will be credited to your account within 10 working days of receipt.